FAQs
Quick answers to the questions we hear most.
Last updated 24 October 2026
Ordering
- How do I order? Add products to your cart, press Proceed to checkout, sign in or create an account, enter your delivery details and place the order.
- Do I need an account? Yes. An account lets you track your orders and keeps your cart and address safe.
- A product is out of stock. What can I do? Press Notify me on the product. We will tell you when it is back.
Warranty and support
- Is there a warranty? New laptops come with the manufacturer's warranty. Refurbished products carry the shop warranty shown on the product page.
- Where do I get service? Visit the shop or call 99301 99100. Keep your order number and invoice ready.
Delivery and pickup
- Can I pick up from the shop? Yes. We are at Sector - 17, Kamothe, Panvel, Navi Mumbai. Call before you come so we can keep your order ready.
- How long does delivery take? We confirm the delivery time when we call to confirm your order.
Payments and EMI
- Which payment methods do you accept? See the Pricing & Payments Policy.
- Is EMI available? Yes, on selected products. See the EMI and Additional Cashback T&C.
- I forgot my password. On the sign-in page press Forgot your password and we will send a code to your mobile number.
Other questions? Contact the shop